Free shipping on orders over $79. All packages are shipped the next business day, from Montreal, with Canada Post.
Canada: It can take up to 6 business days to be delivered. (Between major urban centres within Canada, it usually takes between 1 to 2 business days).
US : The packages will be shipped by airmail and will arrive within 4 to 8 business days.
Other countries: The packages are shipped by small packet international air, orders usually arrive within 5 to 15 business days, depending on the destination. The buyer is responsible for any duty charges that could be incurred.
(applicable on orders placed after July 24th, 2017)
At Momzelle, we want you to feel 100% satisfied with your purchase. Nursing clothes may be returned or exchanged, provided that they have only been tried on and not worn or washed, still have their tag on, and are in “as new” condition. You can return item(s) within 30 days of the purchase date.
Click here to print your pre-paid Canada Post label (canadian orders only). Please include the sign # before your order number and add a space at the middle of your postal code.
Please note that a small fee of $8 will be deducted from your refund if you use the pre-paid label.
Click here if you need a return and exchange form.
The items listed in the SALE/CLEARANCE section are only exchangeable. You can re-order online your new top(s) and indicate on the return/exchange form that you have already re-ordered. In this case, we will refund you newest order when we receive your return.
If another order has not been placed, we will issue a gift card (store credit) for the refund for items in the sale/clearance section.
If you want to order a different style, simply make sure the item is of equal or higher value (if the price of the new item is lower, we will issue a store credit for the difference).
We recommend that you re-order the size and/or colour that you want right away so you receive the top you want quickly.
If the prices have changed, please indicate on your return/exchange form in the package you send us that you have already re-ordered and that you want the second order refunded. We will be sure to refund the more expensive order on your credit card.
The clothes you bought are on sale today? We adjust prices up to 7 days after the purchase date, on gift cards only. Contact us at email@example.com, or call us at 1-866-941-5109.